About Company

Three world-class hotels with unparalleled amenities grace Al Habtoor City Hotel Collection.
Perfectly located by the arterial Sheikh Zayed Road and on the banks of Dubai Water Canal, Al Habtoor City is home to three ultra-luxurious hotels: Habtoor Palace Dubai, LXR Hotels & Resorts, introducing Dubai’s first-ever ultra-luxury collection brand from Hilton, LXR Hotels & Resort, V Hotel Dubai, Curio Collection by Hilton, the first hotel in the UAE to join Curio Collection by Hilton, and Hilton Dubai Al Habtoor City. Collectively offering 1,600 exceptionally designed rooms and suites, 23 world-class restaurants and lounges, 3 ballrooms, 37 meeting rooms and La Perle, Dubai’s #1 show.
Habtoor Palace Dubai
An expression of unmatched hospitality featuring personalized Butler Service and a palatial experience, where guests will be spoilt for choice with exclusive access to facilities and services available across Al Habtoor City.
V Hotel Dubai
The home and hub of visionaries, in a city where dreams become reality and far-reaching ideas are embraced. A venue that blurs the lines the lines between work and play, V Hotel Dubai is a communal place to plug in, grab a drink, have a bite, or socialize and connect.
Hilton Dubai Al Habtoor City
Situated off the vibrant Sheikh Zayed Road, Hilton Dubai Al Habtoor City offers guests an upscale location to escape to. Fusing a mix of local flavors, with well-known hospitality. Discover a world of possibilities with every visit.

Job Descriptions

Responsibilities:
Act as a hotel Butler, providing a personal service to all VIP guests, fully aware and following the hotel standards and procedures.
Provide uncompromising levels of cleanliness and abide to all health and safety regulations and other hotel requirements.
Use appropriate materials, equipments and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly.
Use the proper telephone etiquette as per hotel standards.
Remain in close contact with guests, by interacting with them whenever possible. 
Respect the privacy of the guests and the confidentiality of the information.
Personally greet and escort the guests rather than pointing out directions.
Manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
To be fully aware of VIPs in house, to recognize them and keep a good trace of them.
Prepare the pre-assigned room as per guest preferences.
Meet the guest's needs upon arrival, offering assistance in unpacking luggage, proposing pressing service, shoe shine service upon request.

Requirements:
Excellent grooming standards

Skills Required

Compensation & Benefits

• Compensation & Benefits to be discussed during interview